Privacy policy

Last updated: 9/1/2024​

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This privacy policy describes how House of Trust B.V. ("we" or "our") collects, uses and protects your information when you visit our website, www.eidas-vertrouwensdiensten.nl.

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​Information we collect

We may collect the following information when you visit our website:

• Personal identification data (name, email address, telephone number, payment details, etc.);

• Usage data (IP address, browser type, pages you visit, the time and date of your visit, the time you spend on those pages, etc.);

• Technical data (devices used, operating system, etc.).

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What do we use your data for?

We can use the data we collect for the following purposes:

• To maintain and improve our website;

• To process your purchases and payments via our website;

• To provide you with customer support;

• To keep you informed of changes to our website;

• To send you marketing and promotional information where you have consented;

• For analytical and statistical purposes to better understand the use of our website;

• To comply with applicable laws and regulations.

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How do we collect your data?

When you visit our website and/or conduct a transaction on our website, we collect the personal information you provide us, such as your name, email address and payment information. Your data will only be used for the specific reasons stated above.

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Sharing your data

We do not sell, trade or rent your personal information to third parties. However, we may share your data with:

• Service providers who help us manage and improve our website;

• Legal authorities, if we are obliged to do so by law.

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Security of your data

We take the protection of your data seriously and take appropriate measures to prevent unauthorised access, modification, disclosure, or destruction.

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Our website is hosted on the Wix.com platform, which provides us with an online platform to offer our products and services. Your information may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.

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How do we communicate with you?

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect any fees or monies owed, to poll your opinion through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we have with you. We may contact you by email, telephone, text, or post.

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Your rights

You have the right to:

• Request access to the personal data we hold about you;

• Request correction of your data if it is incorrect or incomplete;

• Request deletion of your data under certain circumstances;

• To object to the processing of your data.

If you wish to exercise these rights, please contact us using our contact details.

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Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device when you visit our website. You can set your browser to refuse cookies or to notify you when cookies are being sent.

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Changes to this privacy policy

We may update this privacy policy from time to time. We recommend that you check it regularly for any changes. Changes to this policy are effective when they are posted on this page.

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Contact

If you have any questions about this privacy policy, please contact us using our contact details on this website.